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Compass Adjusting Services, Inc.



Compass Adjusting Services is a full-service claims adjusting company specializing in catastrophe and daily claims handling. We have assembled one of the largest and most experienced groups of independent adjusters in the United States. At Compass, our team of adjusters and personnel remains the most prestigious, experienced, and trained group in the industry. We provide continuing education along with specialized training seminars for our management, adjusters, and personnel. Customer service, policy interpretation, claims procedures, quality products, as well as utilizing the latest adjusting software are some of the many items that we instill in our adjusters and personnel.

At Compass, our mission is to become the premier service provider to the property and casualty insurance industry by administering prompt and superior claims handling. The Compass management team will focus on the needs of our customers while supporting and recognizing our employees that pursue our mission.


Offices


Compass Adjusting Services' corporate office is located in Fort Worth, TX with regional offices strategically positioned throughout the United States.


Residential Property

Compass is committed to providing unsurpassed multi-line independent adjusting services for both catastrophe and daily claims. Our focus on quality and consistency are ensured through our management team, on the job training, mentoring, and precise monitoring of each adjusters commitment to customer service and excellence.

Commercial Property

Our team of commercial claims experts work together to accurately assess the impact of a wide variety of commercial property claims. When our commercial adjusters arrive to the loss location, they will be the expert with the skill level needed to accelerate the claim to closure. We match the skill level necessary to best satisfy our client's claims, regardless of size or volume.

Skill Levels

  • Property Adjuster
  • Senior Adjuster
  • General Adjuster (GA)
  • Executive General Adjuster (EGA)

Lender Placed Insurance

Compass provides adjusting services for property owned by financial services institutions. At Compass, we specialize in both residential and commercial claims while delivering quick and accurate results for all our clients.

Large Loss

Large-loss personal property claims often require a high level of expertise and professionalism. We know that experience is crucial in maintaining control of the loss and providing superior customer service. Our Large loss team of experts are available 24/7 and if needed, can deploy to any location within the United States. Whether it is a single loss or multiple losses, you receive the same level of urgency, professionalism, and attention detail from Compass Adjusting Services, Inc.

File Review / Estimate Reconciliation

Our team of file reviewers are trained on client specific standards and requirements so they can adjust, review, and conclude the files accordingly in a manner ensuring guidelines are followed and service levels are attained. This individualized approach to claims management ensures uniform and consistent product delivery to each client based on that client's unique and specific instructions and needs. Estimate Reconciliation is another added benefit that Compass provides our clients to streamline the claims process and ensure accurate cycle times.

Reinspections

Compass has extensive experience in the area of claims adjustment and reinspection programs. Our strengths lie in our knowledgeable management and technical staff, who all have extensive field experience in both residential and commercial claims. Our reinspection program and services can be tailored for the specific needs of any company.

Flood Claims

Compass has a team of professional flood adjusters who can handle simple to complex flood claims. We work with each flood adjuster to ensure that every claim is processed with the protocol specific to our clients. Our management team works closely with each flood adjuster to proactively work each claim to completion.